Inquiry about the application


Can I share this app with my family?
Yes, you can share this app with your family.
- If you are registered as an Owner
Go to [Footprint icon] > [Target Fluffy Friend] > [Family] > [Invite family] in the menu at the bottom of the app, and tap the [Invite] button to issue an invitation link.
You can send the invitation link to your family via email or LINE.

- If you received an invitation
Once you have installed the "uchiccolog" app, you can share the app by tapping the invitation link sent by the Owner.
I am not receiving push notifications.
If you are not receiving push notifications, please check if your device settings allow push notifications from "uchiccolog".
After confirming that push notifications are enabled, proceed [Gear icon] from the menu at the bottom of the app > [Notification settings] to set notification settings for each item you want to receive notification for.
I sent an inquiry but have had no reply.
When contacting us from the inquiry form, you will receive our automatic reply.
If you have not received our automatic reply, please confirm the following possibilities.

1. There is a mistake in the email address you input.
Please confirm the email address and contact us again.

2. Our reply mail is in your junk mail folder.
Please check whether our reply mail is in your junk mail folder, as it is sometimes classified as a junk mail.

3. You can't receive the email because of taking measures to prevent junk mails.
When you are taking measures to prevent junk mails, please set to permit mail reception for the domain of “”

4. Your mailbox is full.
Please confirm your mailbox capacity.
When your mailbox is full, please free up space on the mailbox such as by deleting unnecessary emails and then contact us again.

Inquiry about the application

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